FAQ
 

Custom Designed & Made Jewellery

What is the design process like?

It is interesting and fun.  For more details go to What to expect at your design appointment.

Everyone is “an award-winning jewellery designer”, how do I check out if they have what it takes?

  • If they can’t draw then they are not a jewellery designer as they need to convey the idea to you clearly and drawing it is the only way of doing this.
  • If they are using a computer program to draw the design they are limited to the templates provided and you can’t get an original design that way.
  • If they can’t talk about the elements of design – movement, line, shape, tone, colour & texture then they probably don’t have enough training.
  • If they can’t provide you a few design alternatives and explain the pros and cons of each design then think about talking to someone else.

See Awards & What to expect at your design appointment for more information.

Why does design count?

Great design is free but it maximises the enjoyment and value of your jewellery whether it will be an Engagement Rings, Wedding Rings, Men's Wedding Rings or Eternity Rings  A designer must have a combination of natural flair and extensive knowledge.  Stephen Dibb Jewellery’ design credentials mean that you receive the best advice available on achieving the look you want for your budget.  We aim for you to be able to look down a your ring everyday and think "ahhh, I really got that right, I still love it".  Look at the detail & beautiful & subtle lines of the jewellery we have already made for our customers at Collections however the best way to understand the value that a great designer brings is to come in for a no obligation chat.  It is best to Make an appointment to talk to one of our highly trained desigers at the store most convienent to you.  

I have no imagination so how can I get a custom made piece?

You will be surprised how we can bring your design to life with multiple detailed drawings and diamonds and gemstones placed in Blue Tac to show you how they will sit & size on your finger / body. Even after you given us the “go ahead” on a design you are protected by our 100% Satisfaction Guarantee see our Guarantees for more details. See What to expect at your design appointment and Custom Made & Designed Jewellery for more information or Make an appointment and we can show you examples of our detailed drawings.

Why go for custom design for your engagement ring, wedding ring or any jewellery for that matter?

If you go with a gifted designer, it is the most effective way of achieving the look that you want in the most effective way including aesthetics, materials, structure and value.

You get an original design that suits your personal style, existing jewellery, lifestyle as well as finger size & shape.

At Stephen Dibb Jewellery, we back our work with our unique 100% Satisfaction Guarantee, it means that you can relax and get what you really want.  If you are not completely delighted, simply return it to us within 30 days of the purchase and we will then work towards a solution or give you a full refund.

Make an appointment

How long does it take to have a custom piece of jewellery made?

About 4-6 weeks from you giving us the “go ahead”. Should you require it quicker than that please discuss it with us.

Ask For A Quote

What if I’m not totally happy with my ring?

Bring it back to us within 30 days of the purchase and we will then work towards a solution or give you a full refund. This is our unique 100% Satisfaction Guarantee, it means that you can relax and get what you really want. We want you to be completely delighted.  Please see Our Guarantees.

Can I bring my own diamonds and gem stones?

We are happy to use your diamonds or gem stones.  We will make the setting specifically to fit your stones for stone security.  Any diamond or gem stone that we source for you come with additional replacement guarantees & ethnical guarantees which we cannot extend to the diamonds and gem stones provided by you.

Ask For A Quote

Can you get diamonds and gem stones for us, if so what is the advantage?

We can quickly source stones specific to your requirements from our network which we have developed over our 30 year history. The advantages of this are:

  • Unlike many stone suppliers or jewellers, we do not have stock that we pressure you to buy.
  • We bring in the best selection available and we don’t stop hunting until you fall in-love with your diamond or gem stone.
  • You get to see the diamond or gemstone before you purchase it.  Beyond the specifications each diamond is unique and has it own "vibe" and we believe it is important to be able to compare diamonds and gemstones in person under no obligation or pressure.
  • Any diamond or gem stone that we source for you comes with additional replacement guarantees, see Guarantees.  Unfortunately we can't extend these guarantees to diamonds and gem stones provided by you.  
  • All the stones we supply have ethnical guarantees which we cannot extend to diamonds and gem stones provided by you.
  • All our diamonds above .40 carat can be independently certified.
  • Regardless of the source of the diamond and gem stones, we make and fit specifically to your diamonds & gem stones for stone security.

Ask For A Quote

Am I going to be pressured?

We don’t have the high overheads associated with many retail jewellers and we don’t have huge quantities of stock or diamonds that we need to pressure you to buy.  You can relax and ask all the questions you want because all design consultations are free & obligation free.  We offer the “Best price first up!” so there is no artificial discounting or game playing.

Make an appointment

Jewellery Remodelling & Recycling

How much does it cost to have my engagement ring or jewellery remodelled?

Prices start from $1,350 if you have provided all the metal, diamonds and gem stones.  For more information go to Jewellery Remodelling & Recycling as well as Custom Made & Designed Jewellery & What To Expect.

Ask For A Quote

I've got yellow gold but now I want white gold - can you help me with this?

Through our metal swap or credit service customers who have yellow gold jewellery can get all white gold.

What can and can’t be re-used?

Metal can be recycled or exchanged.  Worn down stones can be re-polished so they are perfect again and broken gem stones can be re-cut.
Make a no obligation design appointment with one of our trained designers and they will explain all your options.

Enquire

Why do people have jewellery remodelled?

  • They find they just don’t use it anymore so it sits in a drawer at home
  • The jewellery isn’t comfortable
  • They never really liked it
  • It has bad memories attached to it
  • Inherited & want to wear it in a different format

We are able to advise you on what is re-useable, what is worth re-using and how to make the most of what you have.

Enquire

Where can I see examples of remodelled & recycled jewellery?

Just have a look at the images on this website as over half of the jewellery pictured are made from re-used jewellery.

View our Collections:

Engagement Rings

Ladies Wedding Rings

Mens Wedding Rings

Dress Rings

Coloured Stone Rings

Earrings & Pendants

Bangles & Bracelets

Designer Silver

Mens Jewellery

Jewellery Repairs and Restoration 

What repairs can you do?

We are master repairers who delight in restoring & repairing your existing jewellery.  Our team can do the following and more:

More Info

Can I trust you with my jewellery?

For your peace-of-mind, we are fully insured, take photographs of your piece and have job tracking systems.

Our team are proudly master jewellery repairers who specialise in jewellery repair and restoration of your existing jewellery.

We are passionate about keeping up with the latest technology, including lasers, so that we can repair & restore the widest variety of jewellery to the highest standard.

You get the benefit of our 30 years of repair experience as you will get options and straight-forward advice.

We will give you an obligation-free quote.

All repairs include cleaning, emerying, polishing and rhodium-platting so there are no add-ons or hidden costs.

Our detailed repair price list means your get charged the correct price.

Ask For A Quote

What can't you repair?

Some jewellery is unrepairable because of the quality of the manufacture or the matierals.  Some jewellery is expensive to repair relative to the value of the piece.  We will explain in a straight forward way what your options are so you have all the information you need to make the best decision for you.

The following are very difficult or impossible to repair:

  • Hollow bangles
  • Wax filled bangles
  • Marquisette
  • Gems that can not be heated - our team can advise you on that.

Ask For A Quote

Payment & Guarantees

What type of payments do you accept?

You can make payments with any of the major credit cards including Visa, Mastercard, Union Pay & Debit Cards.  We will also accept American Express with a surcharge of 2.4%.  Bank transfers, periodic direct debits and 1 year lay-by are also available.

Contact Us

Do you offer finance?

No as there are hidden costs that we don’t want to pass to our customers. It is better value for customers to use their credit cards and pay-off them off or use our 1 year lay-by.

Do you have lay-by?

Yes, we provide 1 Year Lay-by which you can start with a 20% deposit. You can pay-off your jewellery via direct debit, credit card (over the phone) or come in person to visit your jewellery each time you make a payment.

What guarantees do you provide?

All our custom designs come with 3 unique guarantees as we stand by our product and abilities.

Our 100% Satisfaction Guarantee means that you can be adventurous as if you are not completely delighted, simply return it to us within 30 days of the purchase and we will then work towards a solution or give you a full refund.

Our Lifetime Workmanship Guarantee means you can relax and as part of this warranty we ask you to bring in the piece for a free yearly clean, check and polish. Should a stone fall out we will replace it as long as you have been coming in for your yearly checks. This warranty does not cover impact & normal wear.

Our “Best price first up!” Guarantee means we treat you with respect and act with integrity by giving you the correct price first up and do not engage in game-playing & fake discounting.  This formula has worked for our customer and for us for 30 years now.

Our formula, that has worked for our customer, our team and for us for 30 years now, is that:

  • We invest in the best jewellers and training them to our high standards.
  • We don’t invest in high rent locations or large-scale advertising campaigns instead we attract new customers through the recommendations of delighted existing customers and pass on the savings to our customers.
  • We do not have the overheads of massive amounts of stock, diamonds or gem stone or expensive shop fit-outs because that all needs to be passed onto the customer or compromises have to be made in quality.

 Make an appointment

What does your Workmanship Guarantee actually mean?

This guarantee means that you can relax and as part of this warranty we ask you to bring in the piece for a free yearly clean, check and polish. Should a stone fall out we will replace it as long as you have been coming in for your yearly checks. This warranty does not cover impact & normal wear.

Make an appointment

Valuations & Insurance

Are the valuations independent?

With all remodels & custom makes we include free independent valuations from one of Brisbane’s foremost specialist valuers which ensures you are getting value for money.

How is a valuation done & what should it include?

  • The stones are measured.
  • The gold is weighed and tested.
  • The workmanship is assessed.
  • The valuation should include a clear photograph of the piece, the price of gold and the exchange rate on the date of the valuation.
  • It must be independent of the jeweller so that you know you have received value for money.

Why is a valuation needed?

You need it for insurance and as an independent assessment that you have received value for money.

Do you include insurance?

Yes with all wedding rings & engagement rings we include a free first year of insurance with the Diamond Guild of Australia Master Care Insurance because we want to give you a good start with insurance specialised for jewellery to save you some of the bad experiences our other customers have suffered.

Ask us about how you can insure your other pieces not made by Stephen Dibb Jewellery.

Who do you recommend for jewellery insurance?

We recommend Master Care Insurance because:

  • It offers global cover which means your jewellery is covered at all times, anywhere in the world for accidental loss or theft and accidental damage.
  • Should you have a claim (subject to approval by the appointed assessor) you will be able to have your precious piece replaced by the jeweller who made it for you, or you may even opt for a cash settlement.
  • The sum you are insured for is the same sum as that paid for your piece of jewellery, this is always the case. No discounting on your replace piece.
  • There is no excess on the policy for the first 12 months and should you decide to reinsure with the Master Care policy at the expiry of the first years cover, there will continue to be no excess payable.

We include, free with all wedding rings & engagement rings, the first year of insurance with the Diamond Guild of Australia Master Care Insurance because we want to give you a good start with insurance specialised for jewellery to save you some of the bad experiences our other customers have suffered.

For additional information, please read the following:

https://www.google.com.au/search?q=dga+pds+insurance&ie=utf-8&oe=utf-8&client=firefox-b&gfe_rd=cr&ei=LtHIWL_SHo7p8wfbv7-4DQ

http://www.diamondguild.com.au/insurance/master-care-insurance.htm

Price

What is your pricing policy?

We simply offer the “Best price first up!” so there is no artificial discounting, no add-ons, hidden costs or mind-games. There are all free inclusions for example all repairs include cleaning, emerying, polishing and rhodium-platting. See Custom Made & Designed Jewellery & Jewellery Remodelling & Recycling for the list of free inclusions including lifetime free clean, check & polish to keep your jewellery at its best. 

Ask For A Quote

Why are some rings cheaper than yours?

  • The ring maybe hollowed so that the minimum of metal is used so that the ring will need repairs earlier or in the longer term not be unrepairable.
  • Poor quality metal and cutting corners in the manufacture which will lead to a multitude of faults.
  • White gold that is alloyed with nickel because it is cheaper than platinum or palladium. This means that it will be less bright and may cause allergic reactions.
  • Low quality workmanship so the diamonds & gem stone fall out.
  • Poor quality diamonds & gem stones. They may be heavily included so they fracture and can fall out. They might have good colour & clarity but don’t have good proportions & polish, they may have too much fluorescence, all of which can leave a diamond lacking in lustre.
  • Fracture-filled diamonds that could implode when repaired under heat.
  • Overseas import with no guarantee on worker’s conditions, health & safety.
  • No Satisfaction and Workmanship Guarantees.

 Ask For A Quote

How much should I spend on an Engagement Ring?

De Beers started the idea of the two-month salary spend on an engagement ring, justified by it being a one-off purchase.  However Stephen Dibb thinks it depends solely on the expectations of your future wife.  If that ring really matters and it is something she has always dreamt of, then listen.  Listen to the metal colour, the shape, the style, the size, the quality of the gem, the design and workmanship that she is talking about.  Listen out for the jewellers that her friends have had a great experience with.  On the other hand, if she really wants to travel, save for a house … again listen to her priorities as listening is a good start to every relationship.  Mostly we see devoted partners wanting to spoil the love of their lives, their future wife, and who are we to stand in their way!

Can I afford Stephen Dibb Jewellery?

Prices start from $1,350 if you have provided all the metal and gem stones.  There is no charge for the design consultation.  There are no add-ons or hidden costs and there a many free inclusions see Custom Made & Designed Jewellery & Jewellery Remodelling & Recycling for the list of free inclusions including lifetime free clean, check & polish to keep your jewellery at its best. 

We encourage you to talk about your budget so we can show you how to get the best value for your money.

Although we make world-class jewellery, you will be surprised at the value for money that we offer.  We invest in the best jewellers and training them to our high standards.  We do not waste money on high rent locations or large-scale advertising campaigns instead we attract new customers through their recommendations.  We also do not spend massive amounts of stock or expensive shop fit-outs because that all needs to be passed onto the customer or compromises have to be made in quality.  This formula has worked for our customer and for us for 30 years now.  Contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. or call or text 0457 906887 to arrange a free & obligation free design consultations.

 Ask For A Quote

What is included in the price?

All remodels & custom makes include:

  • Free independent valuation as proof that you have recieved value for money
  • Free inscription
  • Free photography of design concept, making & completed
  • Lifetime free annual clean, check & polish to keep your jewellery look its best
  • Lifetime annual reduced price rhodium-platting $30 (normally $60 - $90)

All wedding rings & engagement rings include:

  • Free first year of insurance with the Diamond Guild of Australia Master Care Insurance
  • Free clean & polish of all wedding jewellery for all members of the wedding party before the wedding. Please make an appointment to avoid delays
  • Free independent valuation as proof that you have recieved value for money
  • Free inscription
  • Free photography of design concept, making & completed jewellery
  • Lifetime free annual clean, check & polish Lifetime free annual clean, check & polish to keep your jewellery look its best
  • Lifetime annual reduced price rhodium-platting $30 (normally $60 - $90)

Diamonds, Gem stones & Setting

What are the four Cs of diamonds?

The four Cs you need to become familiar with are cut, colour, clarity, and carat weight. There is considerably more to know about diamonds but this is a good starting point.

Carat

The concept here is simple – carat refers to the weight of a diamond. The measurement is like centimetres to metres with 100 points (pt) equalling 1 carat (ct). That means a .50 ct diamond is 50 pt, but when it comes to size this will change. For example, a 1 ct round brilliant cut diamond is approximately 6.5 mm in diameter. Given this, you might think that a .50 ct diamond's diameter is half that size, when in fact its diameter is approximately 5 mm.

Clarity

As the name suggests, clarity relates to the clearness of the stone. All stones are graded upon any impurities (known as inclusions) that are present within the stone, here is an overview of the different grades:

FL: A flawless grade, an FL stone has no inclusions visible by a microscope.

VVS and VS: Stones with a VVS grade have very very small inclusions and stones with a VS grade possess very small levels of inclusions.

SI: The SI grade has some inclusions that can be seen only with a 10x magnification loupe magnifier. To the normal eye, this is a clean stone with clarity.

I: The final grade of stone, I graded stones have inclusions that are visible to the eye. Inclusions can be black, white, or crystalline, which means that some may blend into the stone.

Colour

Nothing says romance like a sparkling white diamond.  White diamonds are colour graded on a scale that ranges from D through to X, with D being colourless and X indicating a yellow tint. White diamonds range from D to J, with each grade indicating different intensities.

A final note about colour: the standards above only refer to white diamonds.  Coloured 'fancy' diamonds are rare, so keep this in mind if that is what you are looking for.

Cut

Referring to the quality of the diamond's cut, this can be the most elusive 'C' to understand.  Cut is an important aspect to consider, because it relates to the proportion, finish and symmetry of the external facets that together create the fire and brilliance of the diamond.  If these are not cut to specifics, the diamond will not sparkle and can appear dull and lifeless.

What else should I be looking for with a diamond?

It might have good colour & clarity but also take into account:

  • proportions of the cut
  • polish
  • too much fluorescence
  • fracture-filled mean that they could implode when repaired.

What are the major diamond shapes??

Here are the major diamond shapes.  We can source all of these as well as Canadian cut, tapered baguettes, baguettes, emerald cut and kite cut.

drawing of a round brilliant cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery     

Round Brilliant: Classic and timeless, this is the most popular cut. Round brilliant is a 58-facet cut that is calibrated through a precise formula that achieves maximum fire and brilliance.

drawing of a oval cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Oval: This cut is oval in shape with faceting of the round brilliant cut diamond.

drawing of a marquise cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Marquise: The marquise cut was named after the Marquise de Pompadour after King Louis XIV commissioned its creation in honour of her dazzling smile. It has an elongated shape with pointed ends.

drawing of a pear shaped cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Pear Shaped: Shaped like a sparkling teardrop, this cut is particularly beautiful for pendants or earrings.

drawing of a heart shaped cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Heart Shaped: When choosing a heart-shaped cut, look for a stone with an even symmetrical shape, cut deep enough for maximum brillance.

drawing of a princess cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Princess Cut: This is a square cut that is the square equivalent to the round brilliant in terms of fire and brilliance.

drawing of a trilliant cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Trilliant: The trilliant is a triangular cut that was originally developed in Amsterdam.

drawing of a radiant cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Radiant Cut: A square or rectangular cut, the radiant cut has the facets of a princess cut and the shape of an emerald cut, but with the corners cut off.

drawing of a cushion cut diamond engagement ring custom made Brisbane Stephen Dibb Jewellery  

Cushion Cut: An antique style, this cut looks soft and pillowy, with rounded edges. A cushion cut can be a rectangular or square shape.


I’m hearing stories about diamonds falling out, are they true?

Unfortunately this is becoming more common.

The best way to protect yourself is to ask before you purchase, specifically about what guarantee they offer in case a diamond falls out.  Ask about what happens if the diamond falls out in the first year and subsequence years and get it in writing.

If they are unable to offer a guarantee in writing or other details then they may have concerns around:

  • Inferior quality metal casting (pouring into a mould) so the metal is defective.
  • Using a money saving technique where the diamonds are cast into the ring and then they try to tighten them.
  • Cost cutting so that there is inadequate metal to hold the diamonds.
  • Poor design as the designer doesn’t understand the engineering of stone setting.
  • Poor workmanship caused by inadequate training.
  • Paying stone setters per stone causing the setter to rush in order to make an adequate income.

They are trying to sell me the diamond and the ring so I could take it to a jeweller to put them together, what could go wrong?

The diamonds could fall out and you could be left with a ring and no diamond so before you put any money down, ask the supplier and the jeweller/stone setter for a written guarantee relating to who will cover what if diamond falls out in the first year and sequence years.

The correct setting of your stone protects your investment. Each diamond is unique and the jeweller & the stone setter should work together to ensure a secure setting.

Are the diamonds glued in?

No the diamonds & gem stones are not glued in.  If glue was used it would eventually fail due to the hot & cold it would experience during normal wear.

What holds the diamonds in?

The diamonds & gem stones in quality jewellery are set in metal by a qualified stone setter.  The metal is tensioned under pressure over the girdle of the stone and it takes considerable expertise.  This is the same regardless of the setting including claw set, rub-over, channel, grain or pave.

Picture1 copy

What is the difference between a stone setter & a jeweller?

  • They are two separate apprenticeships because both require considerable training & expertise.
  • Quality jewellery requires the stone setter, the jeweller & the designer to work in unison.
  • A stone setter sets the diamonds & gem stones in metal which is tensioned under pressure over the girdle of the stone and it takes considerable expertise & courage.
  • The setter must understand the stone qualities & limitations. They must also understand the properties & limitations of the all the metals they work in.
  • The jeweller forms the jewellery and creates an environment where it is possible to secure the stone including adequate metal, snug fit & metal quality.
  • Unless they have received additional training most jewellers don’t have the expertise to set stones.

Engagement Rings

What should I know before I start engagement ring shopping?

After you decide to pop the question, your search for the perfect ring begins.  We’d suggest that you consider some answers to the following questions about your loved one before visiting a jewellery store, especially if you want to find a ring that will take her breath away. 

What is her skin tone?

What is her hair and eye colour?

What colours does she usually wear?

What metal colour does she prefer – white, yellow, rose or a mixture?

What is her finger length – does she have long slender fingers?

What is her style – for example does she like fine or contemporary jewellery?

What is her lifestyle – is she sporty, elegant or both?

Does she like a single-stone solitaire, three stones, or multiple stones?

Does she want a straight or fitted wedding band?

You can also consider taking a photo of your bride-to-be along with you – the more information you can provide, the easier it will be to find the perfect ring.

What is the style of jewellery that she usually wears?

Has she dropped any hints or tips?

Finding her correct ring size requires a little discretion. Some common tricks are to secretly take a ring she wears now and trace the inside of the ring onto a piece of paper (be sure to make a note of which finger she wears it on). If you are worried about losing the paper, push the ring as far as you can onto your own ring finger and mark the spot where it stops. A jeweller will be able to use your finger to determine her proper size. When all else fails, her mother or best friend may be able to offer some guidance.

"An engagement ring is more than just a piece of jewellery – it is symbol of commitment, love, devotion and happiness. We consider it an honour to help you find the ring she will adore, which is why we take the time to ask you questions about your loved one so you can spoil her with the ring of her dreams. Just in case you don’t get it quite right, we offer a refund or exchange." - Stephen Dibb

Platinum Vs White Gold

White metal jewellery is now immensely popular.  Why wouldn’t it be?  The best white metal jewellery looks like it has emerged from a glacier, it is truly gorgeous.  For the making of high-quality, custom made jewellery, there are two white metals to choose between – 18ct white gold and platinum.

At Stephen Dibb Jewellery we love both of these metals and would not hesitate to use them for our loved ones.  It comes down to a personal choice that should be made with the assistance of a jewellery professional.

White gold is an alloy of gold and white metals.  What the gold is alloyed with is important.  We recommend that it is alloyed with platinum or palladium because it polishes brightly, has an excellent colour and is easier to work into superb jewellery.  The alternatives can be problematic.  For example, nickel can cause allergic reactions.  Please ask your jeweller about the white gold alloy they are using.

In the past to attain the ultimate white finish, white gold jewellery had to be coated in rhodium.  This is called rhodium-plating.  It had to be re-plated every 12 to 24 months depending on usage.  The cost is approximately $60-$90 per piece.  As a part of our annual clean & polish which is part of our guarantee we provide reduced price rhodium-platting at $30.  Recently improvements in white gold means that sometimes no platting is required.

Platinum requires no plating.  Platinum is difficult to work and is worked at higher heats than white gold.  It requires specialised polishing technics and higher melting solider.  Please make sure your jeweller is qualified to work in platinum, before you commission a piece or have any repairs done.  Platinum is more expensive.

Wedding Rings

We’ve already got our engagement ring, so can we come to you for our wedding ring?

Please do we’d be delighted.

Fitted Wedding Rings & Eternity Rings – when & why?

If a flat sided-ring won’t sit flat against your engagement ring then you will need a fitted wedding ring as otherwise the rings will rub and damage each other.  In the worst case you many lose your diamond.  A fitted wedding ring needs to be custom-made. The jeweller will need to keep your engagement ring briefly to make sure that the fitted wedding or eternity ring fits perfectly.

Buying Wedding Rings, what do I need to know?

Wedding rings are a symbol of eternal love and commitment. They are traditionally worn on the left ring-finger closest to your heart with the engagement ring worn on the same finger.  They are often called wedders, for short, by jewellers.

This is a ring that you will wear for the rest of your life and so it is an important purchase.  Here are some ideas to reflect upon.  Don’t worry it will be our pleasure to assist you in deciding on all these matters.  Under the care of a trained designer it is a lovely experience.

Custom-made – It means that you have considerably more choices so your rings can be as unique as your beautiful relationship.  As a symbol of your everlasting love and commitment, your wedding ring deserves the time, craftsmanship and energy that is poured into custom-made jewellery.  The making of a custom-made wedding ring should be a delightful journey and you should be a major part of it from the initial design stretches, to selecting the diamonds and all other aspects of the design.  The finished piece should illicit delighted “ooos” and “aahs” and remind you every day of the love your relationship is based on.  At Stephen Dibb Jeweller you can even choose to visit when the ring is at major milestones of its creation.

Matching your engagement ring – Traditionally the wedding ring and engagement ring match including metal colour, diamond clarity, colour & cartage, stone setting, band width and ring profile.  For a diamond-set wedding ring, the diamonds need to span the same width as the engagement ring. Our expert designers know all the design rules and tips so we can make a wedding ring that perfectly complements your engagement ring.

Alternatives to Matching your Engagement Ring – Some brides want a design that extends the design of the engagement ring and takes it to new places.  Other brides even want an avant-garde wedding rings that pushes the design boundaries.  Sadly some brides aren’t completely happy with some design aspects of their engagement ring.  At Stephen Dibb Jewellery we can design for all these brides, we can use our experience and creativity to bend the rules. Yes over the past 30 years we learnt a bit and we’d love to share it with you.

Combination Wedding Engagement Ring & Non-traditional – Some brides choose to have a combination ring or other alternatives.  One Stephen Dibb Jewellery client had an enchanting custom-made bracelet created using a variety of family stones for her engagement and a wedding ring to match it for her wedding.  Another had an engagement diamond tennis-bracelet and a wedding ring.

Matching your partner’s ring – As a couple do you want your wedding rings to match?

Fitted Wedding Ring - Does your engagement ring need a fitted wedding ring so there is no wear on the engagement ring? If a flat sided-ring won’t sit flat beside your engagement ring then you will need a fitted wedding ring which needs to be custom-made. The jeweller will need to keep your ring briefly to make sure that the wedding ring fits perfectly.

Split Wedders – Do you prefer the symmetry of split wedding rings where there are two identical rings either side of your engagement ring?

Eternity Ring – Do you want an eternity ring? Will it combine with your engagement & wedding ring or be a separate ring worn on your right hand? It could even be adding additional stones to your wedding ring.

Satisfaction Guarantee - You will wear it for the rest of your life so go to a jeweller with a satisfaction guarantee and extensive skills. Avoid jewellers that wants to limit your options to what he can do or has in-stock.

Workmanship Guarantee – Make sure you choose a jeweller with a lifetime workmanship guarantee. As we are confident in our workmanship on all our custom-made pieces we offer this unique guarantee, we do ask that you bring the piece in every year for a maintenance check, clean and polish at no charge.

Your style - Online is a great place to start looking at options like plain, vintage, art deco, art nouveau, classic, elegant, retro, fine or solid, stone-set or plain.

Your Lifestyle - Your lifestyle may change your choices of metal, setting and stones. For example, do you need a robust ring that has the stone set low and that doesn’t scratch easily?

Metals - Options include platinum, white gold, yellow gold, rose gold, titanium, 18ct gold, 9ct gold, two tone, tri-tone (rose, yellow & white) all with different properties and costs that make some more suitable than others.

Metal finishes – Options include brushed, engraved, matte & polished.

Stones – Options include white diamonds, pink diamonds, black diamonds, yellow diamond, blue diamonds, sapphires, rubies.

Stone Setting Type - What setting? - Options include Pavé, Grain Set, Claw Set, Tiger Claw Set, V-claw Set, Rub-over Setting (sometimes know as Bezel) & Rub-in Setting.

Existing stones and jewellery – You can make use of your existing stones and jewellery. At Stephen Dibb Jewellery we are delighted to make use of them and our gemmologist is pleased to assist in sourcing matching stones.

Inscriptions - The custom of inscribing romantic poetry onto wedding rings began in the courts of medieval Europe. At Stephen Dibb Jewellery we provide free personalized inscriptions. You could have your wedding date inscribed inside the bands. This also helps the husband to remember their anniversary thus strengthen your marriage.

Budget - Set a realistic budget together. A major benefit of a custom-made wedding ring is that you get an expert helping you and they will use their design skills and knowledge to create the look you desire at the best possible value.

Time – For custom-made rings allow 4-6 weeks.

Once you have your preference, discuss the pros & cons of each with a trained jewellery designer.

At Stephen Dibb Jewellery we pride ourselves on our quality custom made wedding rings and this means that we are uniquely place to give you the widest variety of options possible. Whether you want classic or highly original, we delight in making the jewellery of your dreams.

To help you choose a design, we have a wide range of wedding rings on display that you can try on to get an idea of what style suits your hand. You can choose one of our many beautiful designs or you can create your own unique design with the assistance of one of our friendly jewellers.

Come in for an obligation-free design appointment with one of our award-winning jewellers who can advise you on your wedding rings to suit your individual style and requirements. Deal directly with the jeweller who draws your design and makes your wedding ring. Bring in a picture, your own ideas or browse our display items & inspiration books, we want to work with you to get those special wedding rings. We design to suit your style, budget and colouring. Your design is only limited by your imagination. You can have something truly unique that is also great value!

Experience our friendly & professional service and exceptional quality. Our custom made wedding rings come with a lifetime guarantee and satisfaction guarantee.  For the full list of other inclusions see Custom Made & Designed Jewellery.  

With Stephen Dibb Jewellery, you are buying directly at our workshop prices so you get great value for money.

Jewellery Inscriptions

Why have inscriptions in your jewellery?

It can be practical or romantic.

It personalises your jewellery and makes it more identifiable.

You could have your wedding date inscribed inside your bands to help the husband to remember the anniversary thus strengthen your marriage.

At Stephen Dibb Jewellery we offer free inscriptions with all our custom made rings.  We can also add an inscription to your existing jewellery.  Come in anytime to discuss any inscription you’d like to have done – we’d love to help!

What are some good jewellery inscriptions ideas?

Jewellery is very personal and sometimes adding inscriptions makes it even more so. Over the years we have seen many different inscriptions including the first line of your special song and each other’s names or nicknames. One of the best and most practical is the wedding date to help the guys remember the anniversary.  Here are some other ideas:

  • My best friend
  • For you alone
  • All my love, all my life
  • All my love
  • Love is all
  • For you alone
  • Forever in love
  • Forever
  • Forevermore
  • Forever and ever
  • Forever entwined
  • Forever in love
  • Forever in my heart
  • My heart is yours
  • You are the love of my life
  • Never to part
  • Never another you
  • From this moment on
  • One life one love
  • One love one lifetime
  • Life has begun (wedding date)
  • Today-Tomorrow-Forever
  • Joy without end
  • With all that I am
  • How do I love thee
  • My beloved is mine
  • Bless this ring, bless our life
  • Grow old with me
  • Pour toujours et toujours (French: Forever and always)
  • Te amo (Italian: I love you)
  • Amore mio (Italian: my love)
  • Pour tous les jours (French: for all days)
  • Ich liebe dich (German for I love you)
  • Semper amenus (Latin: let us love always)
  • My precious
  • Love is eternal
  • One life one love
  • Today, tomorrow, forever
  • You have my heart
  • Truly, madly, deeply
  • Love, honour and cherish
  • I’m always with you
  • Love is eternal
  • Love conquers all
  • My beloved
  • My heart is yours forever
  • From this moment on
  • Never to part
  • No one but you
  • May the force be with us
  • Love 'n kisses
  • XOXOXOXO
  • Put it back on!

Integrity & Ethics

Can I trust the advice from these guys?

We pride ourselves on providing up-to-date & unbiased advice as building trust with our customers is our highest priority.  All our team members are trained in the latest jewellery innovations and to give the same straight-forward advice they would give their own family & friends.  If they don’t know something they are trained to say so and research it or consult with another team members. 

Stephen Dibb Jewellery’s 30 years of success is based on up-holding the highest ethical standards and the good will of our customers who recommend us to their friends and family. 

We are the most awarded jeweller in Queensland and before anyone can win any of these awards there is thorough fact checking done by each organisation. Xxxawards

All our custom designs come with 3 unique guarantees as we stand by our product and abilities.  xxxguarantees

We will not work on any unsustainable product including ivory and tortoise shell. 

All our diamonds above .40 carat can be independently certified.

We provide independent valuations so you are guaranteed of receiving value for money.

We are the most awarded jeweller in Queensland and before anyone can win any of these awards there is thorough fact checking done by each organisation.

Stephen Dibb Jewellery is an active member of the following organisation and as such is bound by their Code of Ethics:

Our formula, that has worked for our customer, our team and for us for 30 years now, is that:

  • We invest in the best jewellers and training them to our high standards.
  • We don’t invest in high rent locations or large-scale advertising campaigns instead we attract new customers through the recommendations of delighted existing customers and pass on the savings to our customers.
  • We do not have the overheads of massive amounts of stock, diamonds or gem stone or expensive shop fit-outs because that all needs to be passed onto the customer or compromises have to be made in quality.

Are your diamonds and gemstones sourced ethically?

All our diamonds are sourced ethically and are conflict-free via the Kimberley Process (tracking mine to wholesaler).

We use Australian diamonds & gem stones when possible & practical.

We use ethical sourced diamonds and gem stones to ensure the safety and fair payment of workers.

Stone Swapping – does it happen?

Stone swapping is unlikely due to the advent of more accurate valuations, inscriptions on diamond girdle, more educated customers and the fact that you must swap it with a another diamond.

Is your gold sourced ethically?

We use 100% Australian gold to support Australia and so we know the environment & working standards. 

We recycle & re-use as much metal as possible using systems like extraction fans and drain-traps. 

Do you recycle & reuse gold, gemstones & diamonds?

More than 50% of our work comes from re-using customer’s existing stone, metal and jewellery.  We also repolished and recut gemstones so they can be reused. See Re-polishing or re-cutting of gem stones & Jewellery Remodelling & Recycling for details.

Are you Australian owned?

We are a family business that has been owned and staffed by Australians for over 30 years.  We currently employ 14 talented, passionate and hardworking people. 

Is your jewellery Australian made?

All our custom pieces are made with Australian labour while our competitors have sourced more and more from overseas.

What is Stephen Dibb Jeweller like as an employer?

We hire the best jewellers & retail professionals available and provide them with additional training and a working environment that is encouraging and stimulating. This means that we have minimal staff turn-over with most of our staff stay with us for 10 or even 20 years.  It also means that positions at Stephen Dibb Jewellery attract many quality applicants.

We are committed to being an equal opportunity employer with diversity in gender, age, background and ethnicity in our team, for example we have employed disabled people and re-tooled for injured team members.  Our diverse team have wisdom and perspective that keep us grounded.

Stephen Dibb’s personal goal is to train 10 apprentices.  We have already had 7 apprentices and 5 retails trainees so far.  Collectively these apprentices have won 7 state & national awards. 

We encourage our team members to share their opinions and knowledge and this collaboration greatly benefits our customers & makes a happy work environment.

Extended leave is available for team members who wish to travel for long periods or explore other options while still having job security and we provide flexible working hours when needed by team members. 

We sponsor our team members to enter jewellery design competitions.  These competitions call for innovation and both the organisation and individual must stretch to even make a submission.  Our most interesting win was our whole team entry in 2000 when 8 of our jewellers including apprentices, were given a link of a bracelet and were told to design and create a link on top of the frame using whatever metal or stones they wished.  They were not allowed to tell anyone else what they were making.  On the assigned date, we assembled the links into the beautiful bracelet we named “Surprise!” for obvious reasons.  This is the first and only team win in the history of Australian jewellery design awards. See Awards for more details.

What is Stephen Dibb Jeweller like as corporate citizen?

Stephen & Lisa Dibb are as passionate about their jewellery as they are about people. Their charity work is in both Queensland & Ethiopia, the birth place of their four adopted children.

Their work in child and adoption advocacy is extensive and includes providing cultural identity training for Ethiopian adoptees as well as being founding members of QAK, the Queensland Alliance for Kids, www.qak.org.au which is dedicated to providing permanent homes for the more than 9,100 foster children in Queensland through system change.  In 2016, in recognition of their work, Stephen Dibb Jewellery received the Brisbane Lord Mayor’s Business Clayton Utz Award for Corporate Citizenship http://www.choosebrisbane.com.au/corporate/lmba/winners-and-finalists/2016-lmba-winners?sc_lang=en-au

See Local Community WorkInternational Community Work & Child & Adoption Advocacy for more details.

Other FAQ

I don’t live is Brisbane, can I still have a Stephen Dibb Jewellery custom made jewellery?

Absolutely, many of our customers are based overseas, interstate and in regional Queensland. It is always best to be face-to-face but with all the new technologies including Skype & Facetime we can work around time differences and distance.  We can deliver anywhere in Australia and are willing to see what is possible for overseas locations.  Email This email address is being protected from spambots. You need JavaScript enabled to view it. or text 0457 906887 to start the process.

Do you have every piece of jewellery on this website in stock?

Go to For Sale on this website does have some of the current stock we have for immediate sale.  As Brisbane's best jewellery custom making and designing jeweller we are kept busy most of the time making custom jewellery for our customers.  Most of the pieces of jewellery on this website were inspired by and made for our customers who have taken them home to love them. As we are custom making jewellers we can make whatever you want and make it uniquely yours.  Low stock levels are how we keep our prices competitive. Having large quantities of stock costs money and has to be passed onto the customer or compromises have to be made in quality.

For Sale

Engagement Rings

engagement rings

Wedding & Eternity

wedding rings

Men's Wedding

mens wedding

Earrings & Pendants

earrings and pendants

Holland Park Store

988 Logan Rd
Holland Park, QLD 4121
(07) 3847 9933
MOB: 0457 906 887

Brisbane City Store

Gallery Level, Brisbane Arcade
160 Queen St, Brisbane QLD 4000
PH: 0426 856 956
PH: 0426 856 956

Cleveland Store

Shop 1, 48 Bloomfield St
Cleveland, QLD 4163
(07) 3821 6900
MOB: 0477 089 613

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